Frequently Asked Questions


Foot orthotics

Are foot orthotics covered by my insurance?
Yes. Most health insurance plans cover custom orthotics. However, we recommend that you check with your insurer.
Is my first appointment really free?
Yes. The only cost is if you decide to buy a pair of orthotics.
Why should I choose custom and not pre-fabricated orthotics?
Custom orthotics perform better as they are specifically designed to address your needs.
What happens at the first appointment?
The specialist will begin by actively listening to your problem and your needs. Then, a full biomechanical analysis will be conducted using the TOG technology. Finally, the specialist will explain your problems and the appropriate treatment solution.
Will the orthotics fit all my shoes?
In most cases, yes. Obviously, we recommend shoes with good support, but thanks to TOG technology, the orthotics we sell are very thin and can fit in all types of shoes.
How long will my orthotics last?
Orthotics are generally good for 2 to 3 years. Adjustments may be required initially. If your orthotics are not replaced within that period, you will probably have a lot less support than in the beginning, which will increase your risk of developing other problems.
Why do I need a prescription from my doctor?
According to the law, “Any manufacturing of ortheses or prostheses and any change carried out in an ortheses or prostheses laboratory must be done in response to a prescription signed by a professional empowered to sign such prescription under the Act governing the professional order to which he belongs. Adjustments or repairs to ortheses or prostheses may be made without prescription where an apparatus is adapted or its utilization prolonged when the physical condition of the person has not changed and if the adjustments or repairs do not change the original prescription, where applicable.” R.R.Q., 1981, c. P-35, r. 1, a. 135.

Foot Care

What is the difference between a pedicure and a foot care performed by a nurse specialized in foot care?
A nurse specialized in foot care received a 135 hours training in foot care in addition to his nurse qualification. The cares provided are more related to foot health and are for specific users (diabetes, arthritics, cores callus and reduced functional mobility). Regarding pedicure, despite their benefits, these treatments are more considered as esthetical.

Compression Hosiery

Who should wear gradient compression hosiery?
Many people can benefit from wearing gradient compression hosiery. People who experiment swollen feet, ankles and leg; People who experienced tired, aching and fatigue legs; People with family history of venous leg disorders. Compression hosiery is also excellent for pregnant women as well as individuals who are overweight
How to choose the gradient of your compression hosiery?
The gradient of compression will be chosen according to your need. A doctor referral is mandatory to purchased compression hosiery with moderate to firm support.

Did you know?

More than 75% of the population will experience foot problems in their lifetime.

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